Flyer for Discover Work’s upcoming Customer Service Academy in partnership with EE

For the first time Discover Work have partnered up with telecommunications company EE (part of the BT Group) to deliver a 4 week training academy for Dundee residents to train for jobs in their contact centre in Dundee.

The 4 week academy will give participants a chance to develop skills relevant to the various call centre and customer service job opportunities available in the sector, site visits and the one to one support needed for the journey towards work.

Information sessions will be held online 6pm, Thursday 16th March 2023 and in-person 10am, Tuesday 28th March at The Shore, 15 Shore Terrace, Dundee, DD1 3DN.

Training will take place at Dundee & Angus College, Gardyne Campus from Monday 17th April to Friday 12th May.

To be eligible for the course you must be a Dundee resident, aged 16+ years old and not in full-time work or education. Although no experience or qualifications are required, the opportunity will require the use of a computer, email and other IT systems and applications, so a general awareness of and willingness to learn in this area is recommended for participants.

For enquiries and to apply/refer someone, please email

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